Tigase based XMPP solutions.
We offer our knowledge and great experience with both large installations and small but highly customised systems to help you create a robust high performance IM system which perfectly fits your needs.
Integration
We offer support with close XMPP service integration with other systems and customisation for high load installations.
Our Services
We offer a professional support and development services for all Tigase.org projects. That is Tigase Server, MUC, PubSub components, gateways to other IM networks, Minichat Web client, XMPP4GWT library. All our published code is available under GPLv3 license.
We specialize in integration of the IM (XMPP based) services with third-party systems. We build custom components to extend functionality to meet your requirements.
Code bespoken is created under the license chosen by the customer.
| No | Description |
|---|---|
| 1. | Installation and configuration of the Tigase server on the customer system |
| 2. | Troubleshooting for malfunctioning Tigase installations |
| 3. | Upgrade to the most recent version |
| 4. | Ad hoc development tasks |
| 5. | Basic support - e-mails answered within 24h |
| 6. | Extended On-call support - accepting calls 24h 7 days a week |
| 7. | Basic technical support including on-call support at work hours* + 10 hours of development time, software installation and configuration, upgrades and bug fixes. |
| 8. | Extended technical support including on-call support 24h 7 days a week + 10 hours of development time, software installation and configuration, upgrades and bug fixes. |
For long term contracts prices are negotiable.
With any monthly contract you also get dedicated project tracker where all tasks are recorded and you can monitor work progress.
Please contact us if you are interested in our services either using the contact form or send an e-mail to our sales department: sales@tigase.com.
* - Work hours are between 9AM and 5PM CET (Central Europe Time)